Terms & Conditions

Welcome to The Drift Studio LLC! (“Company”) We are committed to providing a relaxing and professional experience to all our customers. These Terms & Conditions (“Terms” or “Agreement”) govern your use of our services, whether booked online through our website at https://thedriftstudio.com/ (“website” or “Site”), in person at our location at 350 W 4th St, Claremont, CA 91711, or via any other method we may offer. By booking, using our services, or accessing our website, you (“Client”) agree to be bound by these Terms.

OUR COMPANY DETAILS:

Company Name: The Drift Studio LLC
Entity Type: Limited Liability Company 
Registered Office: 350 W 4th St, Claremont, CA 91711

These Terms are designed to explain your responsibilities as a Client and our responsibilities as your service provider. 

IMPORTANT NOTICE: PLEASE READ THESE TERMS CAREFULLY. THESE TERMS INCLUDE IMPORTANT PROVISIONS THAT MAY AFFECT YOUR RIGHTS, INCLUDING DISCLAIMERS OF WARRANTIES IN SECTION 16, LIMITATIONS OF LIABILITY IN SECTION 17, INDEMNIFICATION OBLIGATIONS IN SECTION 18, AND A DISPUTE RESOLUTION CLAUSE IN SECTION 19 THAT INCLUDES AN AGREEMENT TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS THROUGH NEGOTIATION OR LEGAL ACTION IN DESIGNATED JURISDICTIONS, WITH WAIVERS OF CLASS ACTIONS AND JURY TRIALS. 

If you have any questions or concerns about these Terms, or if you require further clarification before booking, please reach out to us at [email protected]. We encourage you to review these Terms carefully. If you do not agree with any part of them, you must not proceed with booking or using our services.

1. ACCEPTANCE OF THE TERMS & CONDITIONS

By booking or using the services, or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you hereby represent that:

  1. You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time at the website.
  2. You are of sound mind, at least 18 years in age, and otherwise competent to form a binding contract with us. If you are below the age of 18, then you can only accept these Terms with verifiable express consent from your parent / legal guardian who must read and explain these Terms to you before such acceptance. By booking our services, you represent and warrant that you meet all of the foregoing eligibility requirements.
  3. You have read, understood, and consented to our Privacy Policy.

2. ELIGIBILITY TO BOOK / PARTICIPATE

  1. Age Requirement: Clients must be 18 years or older to book and participate in our services. Clients under 18 must be accompanied by a parent or legal guardian during their session.
  2. Physical Fitness: Clients must ensure they are in good physical health before participating in our services. If you have any medical conditions, such as heart problems, recent surgeries, or use of medical devices like pacemakers, you should consult your doctor before booking.
  3. Health Restrictions: Clients who are ill, have had diarrhea in the past seven days, or have any other contagious conditions are not eligible to participate in services until fully recovered.
  4. Right to Refuse Service: The Company reserves the right to deny service if the Client does not meet the eligibility criteria or is deemed unfit to participate for safety or health reasons.
  5. Minimum Age for Solo Use : Minors under the age of 16 are not permitted to use the sauna, cold plunge, or red-light therapy services without adult supervision. Participants aged 16-17 may use the facilities only with prior written authorization from a parent or legal guardian.
  6. Parental Authorization for Minors (Ages 16-17) : If the participant is between 16 and 17 years old, a parent or legal guardian must provide written consent before the minor may use the sauna, cold plunge, or red-light therapy services. The undersigned parent/guardian acknowledges and assumes all risks associated with the minor’s participation and releases The Drift Studio LLC from any liability related to the minor’s use of the facilities.
  7. Emergency Contact for Unaccompanied Minors: If a minor (aged 16-17) is permitted to use the facilities without a parent or guardian present, they must provide an emergency contact prior to participation. The emergency contact must be a responsible adult who can be reached in case of an emergency. The participant and their parent/guardian acknowledge that The Drift Studio LLC is not responsible for monitoring or supervising minors while they are using the facilities

3. SCOPE OF SERVICES 

  1. Services Provided: The Company offers a variety of wellness services at our location at 350 W 4th St, Claremont, CA 91711. These services are available as individual sessions, packages, or memberships, with options for 30-minute or 60-minute bookings.
  2. Clean and Hygienic Environment: The Company ensures that all services are conducted in a clean and welcoming environment, providing fresh towels and maintaining reasonable standards of hygiene for every session.
  3. Client-Exclusive Use: Our services are personalized and reserved for the Client who has booked the session. They cannot be shared or transferred to others without prior approval from the Company.
  4. Booking Availability: All services are subject to availability, and the Company cannot guarantee specific time slots unless confirmed at the time of booking.
  5. Service Limitations: Services are time-limited to the duration selected during the booking process. Clients must adhere to their scheduled time.
  6. Right to Modify Services: The Company may modify, expand, or discontinue specific services at its discretion to adapt to operational needs, meet industry standards, or comply with legal requirements. While we aim to inform Clients of significant changes whenever possible, some adjustments may occur without advance notice to ensure the continued quality and availability of our offerings.

4. BOOKING AND PAYMENT TERMS

  1. Booking Process: Clients can book services online through thedriftstudio.com or in person at our location at 350 W 4th St, Claremont, CA 91711. Bookings are subject to availability and are only confirmed once payment is successfully processed, and the Client receives a confirmation email or notification. The Company does not guarantee specific time slots unless a booking is completed and confirmed.
  2. Payment Terms: All payments must be made upfront at the time of booking. The Company accepts credit card payments only. Clients are responsible for ensuring their payment method is valid and has sufficient funds to complete the transaction.
  3. Membership Payment Requirements: For Clients purchasing memberships, recurring payments will be processed automatically based on the selected plan. Clients must ensure their payment information is up-to-date to avoid interruptions in their membership access.
  4. Failed Payments: Bookings cannot be confirmed without successful payment. For memberships, failed payments will result in immediate suspension of services until the payment issue is resolved. The Company is not responsible for notifying Clients of payment failures caused by expired cards or insufficient funds.
  5. Refunds for Failed Bookings: If a payment fails during the booking process, no charges will be applied, and the Client will need to restart the booking process.
  6. Price Adjustments: Service prices are subject to change at the discretion of the Company. Updated pricing will apply only to future bookings and memberships and will not affect bookings that have already been confirmed.
  7. Appointment Availability: Bookings are limited to the specific duration selected (e.g., 30 minutes or 60 minutes) and are scheduled on a first-come, first-served basis. The Company reserves the right to modify or cancel appointment availability due to unforeseen circumstances.
  8. Late Arrivals: If a Client arrives late for their scheduled session, the session time may be shortened to accommodate other bookings. No partial refunds or credits will be provided for lost time due to late arrival.

5. CANCELLATION, RESCHEDULING, AND NO-SHOW POLICY

Cancellation Policy:

  • Cancellations Made 24 Hours or More in Advance: Clients who cancel their appointment at least 24 hours before the scheduled start time are eligible for a full refund. Refunds will be processed back to the original payment method within 7–10 business days.
  • Cancellations Within 24 Hours of Appointment: Cancellations made less than 24 hours before the scheduled start time will not be eligible for a refund. The session fee will be forfeited in full.

Rescheduling Policy:

  • Rescheduling Before the Appointment: Clients may reschedule their appointment 24 hours before the start of the session without incurring any additional fees, subject to availability.
  • Rescheduling Process: Rescheduling can be done online via the booking platform or in person at our location.
  • Missed Rescheduled Appointments: If a rescheduled appointment is missed, it will be treated as a no-show, and no refund or additional rescheduling will be allowed.

No-Show Policy:

  • Definition of a No-Show: A Client is considered a no-show if they fail to attend their scheduled appointment without providing prior notice.
  • Impact on Individual Sessions: For single session bookings, no-shows will result in the forfeiture of the full session fee.
  • Impact on Packages and Memberships: For Clients with packages or memberships, a no-show will count as one used session and will be deducted from the remaining balance of sessions.

Late Arrival and No-Show Clarification:

  • Grace Period: Clients arriving within 15 minutes late of their scheduled appointment time may proceed with the session; however, the session will conclude at the originally scheduled end time. Clients arriving more than 15 minutes late of their appointment time will forfeit the appointment, which will be classified as a no-show and subject to the applicable no-show policy.
  • Beyond Grace Period: If a Client arrives after their scheduled session has ended or fails to arrive entirely, it will be treated as a no-show.
  • Exceptional Circumstances: In the event of an emergency or unavoidable circumstance, Clients are encouraged to contact the Company as soon as possible. Exceptions to this policy may be made at the Company’s sole discretion and are not guaranteed.

How to Cancel or Reschedule: Clients can cancel or reschedule their appointments using the following methods:

  • Online through the booking platform.
  • By contacting the Company directly at [email protected].

Reservation of Right: The Company reserves the right to cancel or reschedule appointments due to unforeseen circumstances, such as natural disasters, power outages, or technical issues. In such cases, affected Clients will be offered a full refund or the opportunity to reschedule without penalty, at Company’s discretion.

6. PRICING AND FEES

Service Pricing: The pricing for services provided by the Company is based on the selected booking type and includes the following options:

  • Individual Sessions: Priced according to the duration chosen (e.g., 30 minutes or 60 minutes).
  • Packages: Discounts may apply for Clients purchasing multiple sessions in advance, at discretion of Company.
  • Memberships: Recurring payment plans for ongoing access to services, with terms outlined at the time of purchase.

Additional Fees:

  • Cleaning Fee: A $50 cleaning fee will be charged if a Client leaves hair trimmings in the cold plunge or dirties the water with excessive lotion or oil.
  • Late Payment or Failed Transactions: For memberships, failed transactions will result in immediate suspension of access until payment is resolved.

Payment Terms: All payments must be made upfront at the time of booking. Accepted payment method: Credit card only. The Client is responsible for ensuring their payment method is valid and up-to-date.

Price Changes: The Company reserves the right to adjust service pricing at any time. Changes will not affect previously confirmed bookings but will apply to all future bookings, packages, and memberships.

Refunds for Pricing Errors: If a pricing error occurs, the Company reserves the right to cancel the affected booking and issue a full refund.

No Refund for Unused Services: Clients who fail to utilize sessions within a purchased package or membership period will not be eligible for a refund. Sessions are non-transferable and must be used by the original purchaser within the agreed terms.

Taxes and Additional Costs: All prices listed are exclusive of any applicable taxes or additional costs unless explicitly stated. Clients are responsible for any such charges where applicable.

7. RESPONSIBILITIES OF THE SERVICE PROVIDER (DRIFT STUDIO LLC)

  1. Clean and Hygienic Environment: The Company is responsible for maintaining a clean and hygienic environment for all Clients. Each session will include fresh towels, properly sanitized equipment, and a well-maintained space to ensure Client comfort and safety.
  2. Timely Delivery of Services: The Company will ensure that all services are provided as scheduled, adhering to the confirmed booking time and duration.
  3. Qualified Staff: All services will be performed by trained and qualified staff to ensure professionalism and Client satisfaction.
  4. Clear Communication: The Company will provide clear instructions, policies, and updates to Clients regarding bookings, changes to services, and any other relevant information.
  5. Safety Measures: The Company will implement and maintain safety protocols to protect Clients during their sessions, including regular inspections of equipment and facilities.
  6. Time Limits for Minor Use : Minors under the age of 18 are subject to the following time restrictions: (1) Sauna use is limited to a maximum of 10 minutes per session, and (2) Cold plunge sessions are limited to a maximum of 3 minutes. Exceeding these limits may increase health risks, and The Drift Studio LLC is not liable for any adverse effects caused by exceeding these recommended durations.
  7. Signage Requirement: The Drift Studio LLC will post clear signage at the facility outlining its policies on minor participation, parental authorization, and safety requirements. It is the responsibility of all participants and their guardians to review and adhere to these policies before using the facilities.

8. RESPONSIBILITIES OF THE CLIENT (PARTICIPANT)

  1. Adherence to Eligibility Requirements: The Client must meet all eligibility criteria as outlined in the Terms, including age, health, and fitness requirements. 
  2. Health and Safety Disclosure: The Client is responsible for disclosing any medical conditions, injuries, or other health concerns that may impact their ability to safely participate in services. Clients must consult with a medical professional if unsure about their fitness for the services.
  3. Signing the Waiver: The Client must sign the Assumption of Risk and Liability Waiver Form after booking and before participating in any services.
  4. Cleanliness and Hygiene: The Client must arrive clean, showered, and free of lotions, oils, or hair trimmings from recent haircuts. A $50 cleaning fee will apply if the Client violates this policy and leaves hair trimmings or dirties the water with excessive lotion or oil.
  5. Timely Arrival: The Client is expected to arrive on time for their appointment. Late arrivals may result in reduced session time, with no refund or adjustment provided.
  6. Respect for Rules and Staff: The Client must follow all rules, instructions, and guidelines provided by the Company or its staff during their session. Disrespectful or disruptive behaviour will not be tolerated and may result in the termination of services.
  7. Use of Equipment and Facilities: The Client must use all equipment and facilities responsibly and as instructed. Any intentional misuse or damage caused by the Client may result in additional charges.
  8. Personal Belongings: The Client is responsible for their personal belongings while on the premises. The Company is not liable for any lost, stolen, or damaged items.
  9. Avoiding Contagious Conditions: Clients must not participate in services if they are ill, have had diarrhea in the past seven days, or have any contagious condition.
  10. Compliance with Applicable Laws: The Client must comply with all applicable laws and regulations while on the premises or using the Company’s services.
  11. Mandatory Safety Instructions for Minors: All minors, regardless of age, must receive verbal safety instructions from staff before using the sauna or cold plunge without direct adult supervision. The participant agrees to follow all provided safety guidelines and to seek assistance from staff if needed

9. ASSUMPTION OF RISK AND LIABILITY WAIVER FORM

By booking and participating in the services provided by The Drift Studio LLC, the Client acknowledges that they voluntarily assume all risks associated with the use of the Company’s facilities and services, including but not limited to risks of personal injury, illness, or property damage. The Client agrees to release and hold harmless The Drift Studio LLC, its owners, employees, and agents from any and all liability, claims, or demands arising out of or related to their participation, except in cases of gross negligence or willful misconduct. The Client further agrees to sign a separate Assumption of Risk and Liability Waiver Form before participating in any services. Failure to sign this form will result in the cancellation of the booking.

10. PROHIBITED ACTIVITIES

  1. Use of Facilities While Ill: Clients must not use the facilities if they are unwell, have a fever, or have experienced symptoms such as diarrhea in the past seven days.
  2. Contaminating the Water: Clients are prohibited from contaminating the water by entering with excessive lotions, oils, or hair trimmings.
  3. Bringing Unauthorized Guests: Only the Client with a confirmed booking may access the facilities. Bringing unauthorized guests without prior approval is strictly prohibited.
  4. Improper Use of Equipment: Clients must not misuse, tamper with, or intentionally damage any equipment or facilities.
  5. Disruptive Behaviour: Loud, aggressive, or disrespectful behaviour towards staff or other Clients is not allowed.
  6. Consumption of Alcohol or Drugs: Clients are not permitted to consume alcohol or drugs on the premises or arrive under the influence of such substances.
  7. Smoking or Vaping: Smoking, vaping, or the use of tobacco products is prohibited on the premises.
  8. Photography and Recording Without Consent: Clients may not take photos or videos of other Clients or staff without their explicit consent.
  9. Unauthorized Commercial Activity: Clients may not use the facilities or services for commercial purposes, such as conducting photoshoots or promotional activities, without prior written approval from the Company.
  10. Bringing Pets or Animals: Pets or animals are not allowed on the premises, except for service animals with proper documentation.
  11. Use of Glass Items: Clients are prohibited from bringing glass bottles or other fragile items into the facility for safety reasons.
  12. Unsafe Conduct: Engaging in any activity that poses a risk to personal safety, the safety of others, or the integrity of the facilities is strictly prohibited.
  13. Failure to Follow Staff Instructions: Clients must comply with all instructions provided by the Company’s staff. Refusal to follow safety or facility guidelines is prohibited.
  14. Illegal Activities: Clients must not engage in any activity that violates local, state, or federal laws while on the premises.

11. TERMINATION OF AGREEMENT

  1. Breach of Terms: The Company reserves the right to terminate this agreement immediately if the Client violates any provisions of these Terms & Conditions, including but not limited to failure to comply with eligibility requirements, prohibited activities, or payment obligations.
  2. Health and Safety Concerns: The Company may terminate the agreement and refuse services if the Client is deemed unfit to participate due to illness, recent symptoms such as diarrhea, or other health conditions that pose a risk to the Client, staff, or other participants.
  3. Disruptive or Unsafe Behaviour: The agreement may be terminated if the Client engages in disruptive, disrespectful, or unsafe behaviour, including failure to follow staff instructions or engaging in activities that endanger themselves, others, or the facilities.
  4. Non-Payment or Failed Transactions: The Company may terminate the agreement if the Client fails to complete required payments or if recurring membership payments are unsuccessful.
  5. Force Majeure Events: The Company reserves the right to terminate the agreement in the event of circumstances beyond its control, such as natural disasters, pandemics, power outages, or other force majeure events that prevent the continuation of services.
  6. Voluntary Termination by the Client: Clients may terminate this agreement by cancelling their membership or packages, subject to the cancellation and refund policies outlined in these Terms.
  7. No Refund for Termination Due to Breach: In cases where the agreement is terminated due to the Client’s breach of these Terms, no refunds will be provided, and any outstanding fees or penalties will remain the Client’s responsibility.

12. OWNERSHIP RIGHTS 

  1. Intellectual Property: All content, designs, logos, branding, images, text, and other materials available on the Company’s website, booking system, and marketing materials are the exclusive property of The Drift Studio LLC. Clients are prohibited from copying, reproducing, distributing, or using these materials without the prior written consent of the Company.
  2. Service Materials and Equipment: Any equipment, tools, or materials used during the provision of services remain the sole property of the Company. Clients are not permitted to remove, alter, or damage any Company property.
  3. Violation of Ownership Rights: Any unauthorized use of the Company’s intellectual property or materials may result in legal action, termination of services, and/or additional penalties.

13. PRIVACY

In order to see what personal and non-personal information we collect and how we use or store or share the same, please refer to the detailed Privacy Policy statement available on our website.

14. LINKS TO THIRD-PARTY WEBSITES 

The Company’s website or communications may include links to third-party websites for the convenience of Clients. These links are provided solely for informational purposes, and the Company does not endorse, control, or assume responsibility for the content, privacy practices, or activities of these external websites. Clients are encouraged to review the terms and privacy policies of any third-party websites they visit. The Company is not liable for any issues or damages arising from the use of such third-party websites.

15. FORCE MAJEURE

The Company shall not be held responsible for any failure or delay in providing services due to events or circumstances beyond its reasonable control that directly impact its ability to operate or deliver services. Such events may include but are not limited to natural disasters (e.g., earthquakes, floods, severe storms), power outages affecting the facility, mandatory government restrictions or regulations (e.g., lockdowns, curfews, or safety mandates), public health emergencies or pandemics that require the temporary closure of the facility or limit operations, technical failures that disrupt essential systems such as booking platforms or facility operations, or any other unforeseeable event that renders it unsafe or impossible to provide services. In the event of such disruptions, the Company will notify affected Clients as soon as reasonably possible. Bookings impacted by a force majeure event may be rescheduled, cancelled, or credited at the sole discretion of the Company. Refunds, if applicable, will be issued based on the specific circumstances. The Company will make all reasonable efforts to minimize the disruption and resume services promptly once the conditions allow.

16. DISCLAIMER 

  1. General Disclaimer: The services provided by The Drift Studio LLC are intended for wellness and relaxation purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. The Company does not claim or guarantee specific results from the use of its services. Clients are advised to consult with a qualified healthcare provider before participating in any services if they have any health concerns or medical conditions.
  2. Assumption of Risk: Clients acknowledge that participation in the Company’s services, including but not limited to the use of cold plunge facilities, involves inherent risks. These risks may include but are not limited to slips, falls, muscle strain, joint discomfort, or adverse reactions due to pre-existing health conditions. By booking and participating, the Client voluntarily assumes all associated risks and agrees to release the Company from liability for any injury, illness, or discomfort incurred during or after the session.
  3. Health and Medical Conditions: The Company is not responsible for assessing a Client’s fitness or ability to participate in services. Clients with health conditions, including but not limited to heart conditions, high or low blood pressure, recent surgeries, or other medical issues, must consult their doctor before booking. Clients who participate despite such conditions do so at their own risk.
  4. Equipment Use and Facility Safety: The Company ensures that its facilities and equipment are maintained to high standards; however, Clients must follow all instructions provided by staff to use them safely. The Company will not be liable for injuries or damages resulting from misuse of equipment, failure to follow guidelines, or negligence on the part of the Client.
  5. Personal Belongings: The Company is not responsible for loss, theft, or damage to personal belongings brought onto the premises. Clients are encouraged to store their belongings securely and avoid bringing valuables.
  6. No Guarantees of Availability: The Company does not guarantee the availability of specific time slots, services, or facilities. Bookings are subject to availability, and the Company reserves the right to reschedule or cancel services as needed.
  7. No Liability for Third-Party Services or Products: The Company may recommend or provide links to third-party products or services for Client convenience. The Company is not responsible for the quality, safety, or efficacy of any third-party offerings and disclaims all liability arising from their use.
  8. No Liability for Client Negligence: The Company is not responsible for injuries, losses, or damages resulting from the Client’s negligence, failure to disclose relevant health information, or violation of the Company’s policies.

This Disclaimer supplements (and doesn’t supersede) the provisions specified in the Assumption of Risks and Liability Waiver Form to be signed by the Client.

17. LIMITATION OF LIABILITY

In consideration of being permitted to use the services offered by The Drift Studio LLC (“Company”), the Client voluntarily releases, waives, and forever discharges The Drift Studio LLC, its owners, officers, employees, agents, representatives, successors, and assigns from any and all claims, demands, injuries, damages, actions, causes of action, costs, expenses (including attorneys’ fees), and any compensatory, special, incidental, or consequential damages, whether known or unknown, anticipated or unanticipated, relating to or arising out of the use of the sauna, cold plunge, and red light therapy services, to the fullest extent permitted by law. This release includes claims arising from the ordinary negligence of The Drift Studio LLC or other participants, whether passive or active. However, it specifically excludes claims arising from gross negligence, intentional misconduct, reckless disregard for safety, or any other liability that cannot be waived or limited under California state law. Client acknowledges and accepts all risks associated with participation in these services. 

18. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless The Drift Studio LLC, its owners, officers, employees, agents, representatives, successors, and assigns from and against any and all claims, suits, demands, losses, damages, expenses (including reasonable attorneys’ fees and costs), judgments, and liabilities of any kind arising from or in connection with: (1) the Client’s use of the facilities and services; (2) the Client’s breach of these Terms; (3) the Client’s violation of any applicable law, rule, or regulation; (4) any misrepresentation made by the Client; (5) any injury, loss, or damage to any person or property arising from the Client’s use of the facilities, whether caused by the Client’s negligence or otherwise; and (6) any claim brought by a third party relating to the Client’s actions or conduct while using the facilities.

This Indemnification is in addition to the Indemnification obligations stated in the Assumption of Risks and Liability Waiver Form to be signed by the Client.

19. GOVERNING LAW AND DISPUTE RESOLUTION

  1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of State of California (USA), without regard to its conflict of law principles.
  2. Negotiation and Informal Resolution: Before initiating any formal dispute resolution, the parties (Client and The Drift Studio LLC) agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms through good faith negotiations. The Client may initiate this process by contacting The Drift Studio LLC at [email protected]. Both parties agree to engage in sincere efforts to reach an amicable resolution.
  3. Judicial Action: If the parties are unable to resolve the dispute informally, either party may initiate legal proceedings in the state or federal courts located in Los Angeles County, California. Both parties agree to submit to the exclusive jurisdiction and venue of these courts for all disputes arising out of or relating to these Terms.
  4. No Class Actions: You agree that any dispute resolution will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You hereby waive your right to participate in any class action or collective lawsuit against The Drift Studio LLC. This waiver is essential to these Terms.
  5. Waiver of Jury Trial: You agree to waive any right to a trial by jury in any dispute or legal action related to your use of the platform, these Terms, or any other dealings with The Drift Studio LLC. 
  6. No Waiver of Rights: The pursuit of legal action shall not be construed as a waiver of any rights or remedies available under these Terms.
  7. Continuation of Service: Pending the resolution of any dispute, the Client agrees to continue abiding by the terms of these Terms that are not the subject of the dispute.
  8. Important Notice: Nothing in this Section shall be deemed to limit or exclude any mandatory consumer protections, statutory rights, or other non-waivable rights that Clients may have under the laws of their jurisdiction. If any provision of this Section is found to be unenforceable or contrary to such laws, that provision shall be modified or severed to the extent necessary to comply with applicable law, without affecting the validity or enforceability of the remaining provisions of this Section.

20. NOTICES

Any notice, request, demand, or communication required or permitted to be given under these Terms shall be in writing, including electronic communications that meet applicable legal standards, and shall be deemed to have been duly given if delivered personally, sent by registered or certified mail, courier service, or via email to the respective address or email of the parties as specified in these Terms or as subsequently provided in writing. Notice shall be considered effective upon personal delivery, three (3) business days after being mailed domestically (or seven (7) business days if mailed internationally), upon confirmation of delivery if sent by courier service, or after one (1) business day if sent via email, provided a delivery confirmation or acknowledgment of receipt is received. Each party agrees to notify the other in writing of any changes to their contact information to ensure continued effectiveness of this Section.

21. MISCELLANEOUS PROVISIONS 

  1. Independent Legal Advice: The Client acknowledges and agrees that they have had the opportunity to seek independent legal advice before agreeing to these Terms & Conditions. By proceeding with booking and using the services offered by The Drift Studio LLC, the Client confirms that they understand the rights, obligations, and limitations outlined here. The Client further agrees that their decision to accept these Terms is made voluntarily and without reliance on any representations or guarantees outside of those expressly stated here. 
  2. Headings: The section headings are for convenience only and shall not control or affect the meaning or construction of any provision of these Terms. 
  3. Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions of these Terms will continue in full force and effect.
  4. Waiver: Our failure to insist on or enforce strict performance of these Terms & Conditions shall not be construed as a waiver by us of any provision or any right that we have to enforce these Terms.
  5. Survival: Notwithstanding any other provisions of these Terms & Conditions, or any general legal principles to the contrary, any provision of these Terms & Conditions that imposes or contemplates continuing obligations on either party shall survive the expiration or termination of these Terms & Conditions, for any reason whatsoever.
  6. Binding: These Terms & Conditions are binding upon the Client and The Drift Studio LLC, as well as their respective heirs, successors, assigns, and representatives. 
  7. Assignment: The Client may not assign or transfer their rights or obligations under these Terms & Conditions to any other person or entity without the prior written consent of The Drift Studio LLC. The Company reserves the right to assign or transfer its rights and obligations under this agreement to a successor entity or a third party at its sole discretion without prior notice to the Client.
  8. Entire Agreement: The Terms, Privacy Policy, and Assumption of Risks and Liability Waiver Form (to be signed) together with any additional terms and conditions incorporated herein or referred to herein constitute the entire agreement between The Drift Studio LLC and you, relating to the subject matter hereof, and supersedes any prior understanding or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on our website, or as otherwise provided to you.
  9. Updates to these Terms: The Drift Studio LLC reserves the right to update, modify, or amend these Terms & Conditions at any time to reflect changes in its services, policies, or applicable laws. Any updates will be effective immediately upon being posted on the Company’s website at thedriftstudio.com or communicated through other means. Continued use of the Company’s services after the Terms have been updated constitutes the Client’s acceptance of the revised Terms. Clients are encouraged to review the Terms periodically to stay informed of any changes. If the Client does not agree to the updated Terms, they must discontinue use of the services.

22. GRIEVANCE OFFICER/DESIGNATED REPRESENTATIVE

In the event you have any grievance regarding anything related to these Terms, or with any content or service of The Drift Studio LLC, in that case you may freely write your concerns to the Grievance Officer/Designated Representative at below:

  • Name: Hayk Khanjian
  • Email: [email protected]   
  • Postal: 350 W 4th St, Claremont, CA 91711

23. FEEDBACK

We welcome your questions or comments regarding the Terms or our services. You can write to us via email: [email protected].   

Last updated on Mach 6, 2025.